Privacy Policy

Effective Date: July 23, 2025

At Unnati Pharmax, we are committed to protecting your privacy and handling your information with transparency and integrity. This policy explains how we collect, use, store, and protect your personal data and your rights regarding that information in accordance with applicable privacy laws.

1. Information We Collect

We may collect and process the following types of information:

• Personal identification details (name, address, email, phone, country)
• Order and transaction data (ordered products, shipping info, payment method, billing address)
• Communications (correspondence via forms, email, chat)
• Technical information (IP address, browser type, device data, access times, referring website)
• Cookies and tracking technologies to help us improve user experience and site security

2. How We Use Your Information

We process your data strictly for business and customer support purposes, including:

• Fulfilling and managing your pharmaceutical orders
• Verifying your identity and contact details
• Responding to your inquiries or support requests
• Notifying you of order updates, changes to services, or important information
• Conducting compliance checks required under law and export regulations
• Analyzing website performance and optimizing user experience
• Marketing our products or services, only when you have consented as required by law

3. Data Sharing and Disclosure

Your information may be shared only as necessary and with trusted parties, including:

• Logistics, shipping, and payment service providers
• Regulatory or customs authorities to ensure compliance with legal requirements
• IT, marketing, or administrative service providers under confidentiality agreements
• As required in response to lawful requests by public authorities, including meeting national security or law enforcement requirements

We do not sell your data to third parties for their independent marketing purposes.

4. Data Security

We implement technical, organizational, and physical safeguards to:

• Prevent unauthorized access, use, disclosure, loss, or alteration of your data
• Use encrypted transmission (SSL), secure servers, and access controls for sensitive information
• Restrict internal access on a “need-to-know” basis
• Regularly monitor and enhance our cyber-security and compliance measures1235

5. Data Retention

We retain your personal information only as long as necessary for the legitimate business or legal purposes explained above, or as required by law.

6. Your Rights

Depending on your local laws, you may have rights to:

• Access, update, or correct your personal information
• Request deletion, restriction, or object to the processing of your data
• Withdraw consent for data processing (where consent is the legal basis)
• Request a copy or portability of your information

You can exercise any of these rights by contacting us at unnatipharmax@gmail.com.

7. International Transfers

As a global pharmaceutical exporter, your data may be processed in or transferred to countries outside your home jurisdiction for order fulfillment, compliance, or support. We ensure compliance with all applicable data protection laws during such transfers67.

8. Cookies

Our website uses cookies to improve user experience and analyze site usage. You may disable cookies in your browser, but some features may not function optimally.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

For questions, data access requests, or concerns about privacy, please contact:

Unnati Pharmax
Email: unnatipharmax@gmail.com
Phone: +91-8669251513

By using this website and our services, you agree to this Privacy Policy and the processing of your data as described above.